Early on in my career, I realized I wanted to work in healthcare. While I considered roles in direct patient care, the business of healthcare was what intrigued me. It was an opportunity to satisfy a professional interest in a segment of the economy dedicated to the care of people. It was not enough to earn a living, it was important to be a part of serving a greater good.
On the business side, I have always looked for new ways to improve results. Quality was a big part of my education, and I found myself drawn to doing it right the first time and then finding a new way to do it better.
The area that I developed expertise in was around medical equipment, first as a biomedical technician, then in the management of moveable equipment in Central Supply. Following that included group purchasing contracting for both the equipment and related services, and then ultimately starting Medical Equipment Resources & Consulting (MERC).
In 2007 my son Kyle and I founded MERC. We had the vision of combining data with services to enable healthcare providers to better understand the value and lifecycle of their medical equipment, and giving them the information they need to make the best decisions in managing these assets. Since that time, MERC has collected over a million data points, providing analysis on over 275,000 medical assets and served healthcare organizations on nearly 600 occasions with this information. All of this has been done while building a team of likeminded professionals who want to provide outstanding customer service to healthcare providers.
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