February 23, 2007 as a sole proprietorship
Our Team. Our History. Our Values.
A Letter From the President
Early on in my career, I realized I wanted to work in healthcare. While I considered roles in direct patient care, the business of healthcare was what intrigued me. It was an opportunity to satisfy a professional interest in a segment of the economy dedicated to the care of people. It was not enough to earn a living, it was important to be a part of serving a greater good.
On the business side, I have always looked for new ways to improve results. Quality was a big part of my education, and I found myself drawn to doing it right the first time and then finding a new way to do it better.
The area that I developed expertise in was around medical equipment, first as a biomedical technician, then in the management of moveable equipment in Central Supply. Following that included group purchasing contracting for both the equipment and related services, and then ultimately starting Medical Equipment Resources & Consulting (MERC).
In 2007 my son Kyle and I founded MERC. We had the vision of combining data with services to enable healthcare providers to better understand the value and lifecycle of their medical equipment, and giving them the information they need to make the best decisions in managing these assets. Since that time, MERC has collected over a million data points, providing analysis on over 275,000 medical assets and served healthcare organizations on nearly 600 occasions with this information. All of this has been done while building a team of likeminded professionals who want to provide outstanding customer service to healthcare providers.
Thank you for coming to visit our website. We look forward to visiting with you, learning more about your challenges and exploring solutions with you.
As we have stated, we want to capture data and provide analytics for asset decisions, but at the end of the day, we know we’re not just dealing with facts and numbers, we’re working with people; from patients to staff, physicians, financial professionals, even with our own team. That is why we work with you collaboratively, communicating and coordinating with honesty, courtesy and respect.
To do what you say you will do when you indicate it will be done is a MERC value. As a Team we are accountable to each other, and to our customers, we are accountable as a team to meet our obligations.
When delivering projects for our customers, healthcare providers, patient care is the primary concern. We have staff that have worked for providers, and with their guidance and over 10 years experience exclusively in healthcare, we know that at the end of every decision or action there is a patient. That mindset means that we will be working with you to achieve your patient care goals, including HIPAA compliance, supporting infection control protocols, patient satisfaction – anything that helps you achieve your mission of delivering excellent patient care.